Privacy Policy

 

Lumiere Perfumes Ltd

Effective Date: 04.05.2025

1. Introduction

Lumiere Perfumes Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Company Information

Lumiere Perfumes Ltd
5 South Charlotte Street
Edinburgh, United Kingdom
EH2 4AN

3. Information We Collect

We may collect the following personal information when you use our website or place an order:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

We do not collect or store payment details. All payments are securely processed by third-party providers.

4. Payment Processing

Payments on our website are handled by trusted third-party providers such as Stripe and PayPal.
These providers process your payment information securely in accordance with their own privacy policies.

5. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Communicate order updates and confirmations
  • Provide customer support
  • Send marketing emails and newsletters (only if you opt-in)
  • Improve our website and services

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic.

We also use Google Analytics to understand how visitors interact with our website. This helps us improve performance and user experience.

7. Sharing Your Information

We may share your information with:

  • Payment processors (Stripe, PayPal)
  • Courier and delivery partners such as DPD
  • Service providers necessary to operate our business

We do not sell or rent your personal data to third parties.

8. Marketing Communications

We may send you:

  • Order-related emails (mandatory)
  • Promotional emails and newsletters (optional)

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.

10. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing

To exercise these rights, please contact us using the details below.

11. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: Lumiereperfumesltd@gmail.com
Address:
Lumiere Perfumes Ltd
5 South Charlotte Street
Edinburgh, United Kingdom
EH2 4AN

By using our website, you agree to the terms of this Privacy Policy.